I have placed three or four orders with Wet Plants. All the plants I have received from them have been first rate. Except the last one. This was by no mines the fault of the company. The plants were sent one day priority. they did not arrive for FIVE days. The USPS dropped the ball big time, The plant had to be of good quality to have lasted that long, they were in very ruff shape but still alive. After e-mailing Wet Plants I received an email that they were sending a replacement shipment out. No question asked.It is a pleasure dealing with this company and receiving their quality product.